Applicable to the United States of America (excluding Hawaii, Alaska & Puerto Rico)
Quality Manufacturing, LLC. (QM) warrants, for one (1) year from date of original invoice that all products manufactured by Quality Manufacturing will be free from defects in material(s) and/or workmanship. Should a product exhibit such a defect, Quality Manufacturing will, at its sole discretion, either repair or replace the product without charge, provided the client:
- Submits an email to: [email protected] providing all required information necessary:
- A detailed explanation for the return of the product.
- Photos documenting the defect.
- Proof-of-date of original invoice.
- Follows timely the detailed instructions given by the QM Quality Control Manager who will respond within three (3) business days to receiving all information required.
Replacement parts only will be supplied without cost to the customer during the warranty period, excluding the power supply. A defective power supply must be returned to QM for the warranty to be applied to the customer’s account.
*This warranty does not include labor, cost of inspection, removal of defective parts or the installation of new parts.
This warranty does not apply to: damage resulting from improper installation and/or application, accident, misuse, abuse, tampering, unreasonable use, normal wear & tear, severe weather, vandalism, alteration of any/all materials (such as, but not limited to: objects glued to the face and/or drilling of holes into the face), damages or defects caused by disturbances and/or electrical surges or improper line voltage under load, service performed or attempted by unauthorized service agency and/or failure to provide reasonable and necessary maintenance. QM shall not be liable for any injury, loss or damage, direct or consequential, which results from the use or the inability to use our product.
ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL INVOICE. IN NO EVENT, WILL QUALITY MANUFACTURING BE RESPONSIBLE FOR ANY INJURY AND/OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE, OR THE INABILITY TO USE THIS PRODUCT.
This limited warranty grants specific rights, and clients may also have other rights, which vary from state to state.